FYFA Privacy Statement
Last updated: 23th May, 2018
FYFA Ireland (hereinafter only referred to as “FYFA” or ”we”) takes the protection of your personal data as the Data Controller very seriously. We treat your personal data confidentially and in accordance with the provisions of data protection law. This privacy statement informs you about how, to what extent and for what purposes we process the personal data of customers using the FYFA website.
1. SUBJECT OF DATA PROTECTION
Subject of data protection is personal data. Data is personal if it can be assigned to an identified or identifiable natural person. This includes information such as names, addresses, email addresses and telephone numbers.
2. COLLECTION, PROCESSING AND USE OF PERSONAL DATA ON REQUEST
The use of our website is generally possible without providing personal data. You are neither obliged to visit this website nor to provide any personal data. If you do not provide us with personal data, you might not be able to use individual functionalities of this website. Otherwise there will be no consequences for you. The collection of users’ personal data on our site is always on a voluntary basis, except in the cases described in the following. We would like to point out that data transmission over the Internet (e.g. communication by email) can have security gaps. A complete protection of data against access by third parties is not possible.
We collect, process and use your personal data, which you have provided us with when booking, to the extent necessary in each case for the following purposes:
A) Booking and execution of the contract
» Data that you provide when booking, such as your name, email address, telephone number, mobile phone number, address, and data which will be provided depending on the service you use
» We collect, process and use transaction data regarding your activities on the websites
» Billing and other data you provide for the purchase
» Data collected in the context of reviews, chats and correspondence on the website or by email, fax and post
» Other personal data that we may ask you to provide for special purposes
» If you voluntarily provide us with additional personal data during registration, this data will also be used for the implementation of the usage relationship.
B) Contact establishment
If you provide us with personal data for the purpose of contacting us, this data will be used by us as this is necessary for the purpose of the respective communication.
D) Information you provide to Payment Processors
The security of your sensitive financial details is important to us. Credit card data is encrypted when being transferred through the payment processor system. Their servers are deployed to Amazon Web Services (AWS), which is a PCI DSS Level 1 compliant provider and provides a certified infrastructure for storing, processing, and transmitting credit card information.
All payments made are processed by a PCI/DSS-compliant (these are payment card industry security standards) payment processing service Stripe.
E) Aggregate Information
We may share your information with affiliated or unaffiliated third parties on an anonymous, aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this aggregate information with other data they have about you, or that they receive from third parties, in a manner that allows them to identify you personally.
3. DATA PROCESSING TO ENABLE THE USE OF THE WEBSITE
When you visit our website, we collect the necessary data to enable you to use it (usage data). This includes your IP address.
When you visit our website, information may be stored on your computer in the form of a cookie.
A) What are Cookies?
Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a certain webpage. Cookies are then sent back to the originating webpage on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are widely used to make our website work, or to work more efficiently, as well as to provide information to the owners of the website.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our website before or whether you are a new visitor. They can also help to ensure that adverts you see online are more relevant to you and your interests.
There are two broad categories of cookies:
» first party cookies served directly by us to your computer or mobile device;
» third party cookies, which are served by a third party on our behalf. We may use third party cookies for functionality, performance/analytics, advertising/tracking and social media purposes.
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are session cookies, meaning that they are stored only temporarily during a browsing session and expire when you close your browser. Other cookies are persistent cookies, meaning that they are saved on your computer or mobile device for a fixed period and are not deleted when browser is closed. They can be used by our website to recognize your computer or mobile device when you open your browser and browse the Internet again.
» enable, facilitate and streamline the functioning of and your access to our website;
» track traffic flow and patterns of travel in connection with our website;
» understand the total number of visitors to our Website on an ongoing basis and the types of internet browsers (e.g. Firefox, Chrome or Internet Explorer) and operating systems (e.g. Windows or Mac OS) used by our visitors;
» monitor the performance of our website and continually improve it;
» customize and enhance your online experience.
C) What types of Cookies do we use?
The types of cookies used by us and our partners in connection with our website can be classified into one of four categories, namely “cookies necessary for essential our purposes”, “performance and analytics cookies”, “advertising and tracking cookies”, and “social media cookies’. We have set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.
Cookies necessary for essential our purposes
These cookies are essential to provide you with our website and any services available through the website and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages would not be possible.
Performance and Analytics Cookies
We use performance/analytics cookies to analyze how our website is accessed, used, or is performing to provide you with a better user experience and to maintain, operate and continually improve the website. For example, these cookies allow us to:
» Better understand our website visitors so that we can improve how we present our content;
» Improve our Website by measuring any errors that occur; and
» Conduct research and diagnostics to improve product offerings.
We use Google Analytics and many other site web analytics tools that helps us understand how users engage with the website. Like many services, these web analytics services use first-party cookies to track user interactions as in our case, where they are used to collect information about how users use our site and how they use it. This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. For more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
Advertising and Tracking Cookies
We may allow third party companies, including advertising companies (such as Google), to place cookies on our website. These cookies enable such companies to track your activity across various sites where they display ads and record your activities, so they can show ads that they consider relevant to you as you browse the Internet. These Cookies store information about the content you are browsing together with an identifier linked to your device or IP address.
These Cookies also allow us and third parties to know whether you’ve seen an ad or a type of ad, and how long it has been since you’ve last seen it. This information is used for frequency capping purposes, to help tailor the ads you see, and to measure the effectiveness of ads.
Third Party Cookies and Social Media Cookies
On some pages of our website, third parties that provide applications through our website may set their own cookies to track the success of their applications or customize applications for you. Because of how cookies work, we cannot access these cookies, nor can the third parties access the data in cookies used by us. Some pages of our website may also contain embedded content and these third-party sites may set their own cookies.
D) How to control or delete Cookies
You have the right to accept or stop cookies from being stored on your device at any time by modifying the settings in your web browser to reflect your cookie preferences.
Please be aware that you may not be able to use all the interactive features of the website and content once cookies are disabled.
Most browsers offer instructions on how to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser.
Please bear in mind that there are many more companies listed on these sites than those that drop cookies via our website.
5. HOW WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES
We will not disclose personal information we gather from you to third parties unless we are required to share this information to complete your request or for legitimate business purposes. FYFA shares personal information in the following circumstances:
We may share your information with vendors or third parties who deliver or provide goods and services. These third-party service providers will only have access to the information needed to perform these limited functions on our behalf.
6. DELETION OF DATA
We retain data for the duration of your business relationship with us and otherwise as required under applicable law. Personal data will be kept for no longer than is necessary for the purposes for which your personal data are processed. We will retain your personal data as long as you require our services so that we can provide these services to you.
If you are in the European Economic Area, at the moment you withdraw your consent for the processing of your personal data, all your personal data received and stored are erased if no longer needed by us. Unless we are required to retain this personal data by law or to comply with our regulatory obligations. In such a case, we will only keep this personal data for as long as necessary. For more information, please contact us at email@example.com
7. EUROPEAN UNION DATA SUBJECTS RIGHT
The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects. If you wish to confirm that FYFA is processing your personal data, or to have access to the personal data FYFA may have about you, or have other questions, please contact us at firstname.lastname@example.org
You may also request information about the data concerned; You have a right to correct (rectify) the record of your personal data maintained by us if it is inaccurate. You may request that we erase that data or cease processing it, subject to certain exceptions. You may also ask us for your personal data to be supplemented or updated, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. You may withdraw your consent for the processing of personal data or the further processing of personal data by us at any time. You may also request that FYFA ceases using your data for direct marketing purposes. In many countries (including EEA countries), you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how FYFA processes your personal data.
8. CHANGES TO THE PRIVACY STATEMENT
From time to time, we may need to update or modify this Privacy Statement, to reflect changes in our business practices, data collection practices or organization. We reserve the right to amend this Privacy Statement at any time, for any reason, without notice to you, other than the posting of the amended Privacy Statement on our website, or, if you have provided your email address to us, sending you an email notifying you of the amended Privacy Statement. It is strongly recommended to check the Website often, referring to the date of the last modification listed at the top. We will in any case not reduce your rights under this Privacy Statement without your explicit and informed consent. If you do not agree to the changes, you should discontinue your use of the Website, and cease providing personal information to us, prior to the time the modified Privacy Statement takes effect. If you continue using the Website or provide personal information after the modified Privacy Statement takes effect, you will be bound by the modified Privacy Statement.
9. HOW CAN YOU CONTACT US
Data Protection Officer: Alex Huber
Contact Information: email@example.com
+353 85 847 6307